I wanted to send you a letter to give you feedback on my experience with Moving Forward.
You were the first person that I met in your company, and when you came to my home you made a wonderful first impression on how you took the time to listen to me and my expectations from you and your team. I was going through my divorce at the time and going through over 20 years of memories which was extremely overwhelming. You understood what I was going through and what needed to be done so you called in your team to assist me.
When Mara came to my house we immediately formed a bond that lasted the entire time your company “held my hand” and guided me into a new chapter of my life. Ultimately deciding what items, I could part with and the small number of items I was able to take with me, and that would fit in my new apartment. I cannot say enough about Mara. She’s amazing at what she does and she’s professional, caring and personable. I cried a couple of times during my difficult situation and she was there to console me with just the right words. She “represents” Moving Forward, and I am so lucky that our paths have crossed.
Migeal did a great job organizing the move, listened to what I wanted moved and went above and beyond scheduling my move on a Sunday to accommodate my work schedule, which I appreciated so much. The movers did a fantastic job and moved quickly and efficiently throughout the process.
And a big thank you to Amy working with my billing situation regarding the fact that I didn’t have to pay the invoices immediately as we waited for the credits from the sellers’/items that were sold. I appreciate the patience with my financial situation.
In summary, Moving Forward isn’t just for seniors, it’s for anyone that needs guidance/assistance moving/downsizing into another chapter in life. Your company put me at ease during a very sad and stressful time in my son’s and my life and I cannot thank everyone enough who helped through the process. I have recommended your company to everyone I know, and I am certain our paths will cross again.
For more information, please visit our website at MovingForwardMadison.